AuctionACCESS Privacy Policy
Effective as of June 12, 2020.
This Privacy Policy describes how AuctionACCESS, LLC (“AuctionACCESS”, “we”, “us” or “our”) collects, uses, and shares your personal information if you use the AuctionACCESS dealer credentialing system, the AuctionACCESS individual representative credentialing system, the AuctionACCESS website at www.auctionaccess.com, AuctionACCESS Direct and the mobile application AuctionACCESS Mobile or any of our other websites or online services on which we post or link to this Privacy Policy owned and operated by AuctionACCESS (collectively, the “Service”). In certain situations, we may inform you that our use of your personal information is subject to a different privacy policy or different terms, in which case the different privacy policy or term will apply instead of this Privacy Policy.
How to Reach Us
If you have any questions, please contact us at customerservice@auctionaccess.com
Personal Information We Collect
Information you provide to us. Personal information you may provide to us through the Service or otherwise includes:
- Application and registration information. We collect information from you when you open a Service account, such as your name, address, phone number, email address, photo ID, government-issued personal ID number, salesperson license (if required), preferred language, and date of birth, as well as details about the companies you are affiliated with.
- Vehicle remarketing activity. Once you have opened a Service account, we collect and maintain updated information about your vehicle remarketing activity, such as your bank information and dealer licenses.
- Feedback or correspondence. We may collect information you provide when you contact us with questions, feedback, customer support requests, or otherwise correspond with us.
- Transaction information. We may collect the personal bank account or payment card information that you use to purchase products or services from us or our customers, and transaction information relating to those purchases.
- Service interaction information. We may collect information associated with content you upload to the Service or otherwise submit to us, and information you provide when you use any interactive features of the Service.
- Marketing information. We may collect your preferences for receiving marketing communications, and details about how you engage with them.
- Other information. We may collect other information which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.
Information we obtain from other third parties. We may collect information from consumer reporting agencies with your authorization so that we may verify your identity when you open a Service account and periodically thereafter and Customers (defined below) may verify your identity and check your credit. We may also receive personal information about you from other third party sources, such as our corporate affiliates, information services, auction insurers, and publicly available sources. We may combine this information with information we collect from you or the Services.
Information collected by automated means. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and activity occurring on or through the Service. Such information may include your computer or mobile device operating system type and version number, manufacturer and model; device identifier, browser type, screen resolution, and IP address; general location information such as city, state or geographic area; and information about your use of and actions on the Service, such as the website you visited before browsing to the Service, pages or screens you viewed and for how long, navigation paths between pages or screens. Our service providers and business partners may collect this type of information over time and across the Service and third party websites and online services.
On our webpages, this information is collected using cookies, web beacons, and similar technologies. Our emails may also contain a pixel or other technology that enables us to collect certain information about interactions with our emails, including whether the emails are opened or links within them are clicked.
How we use your personal information
We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:
To operate the Service. We use your personal information to:
- open and maintain your Service account
- provide, operate and improve the Service
- communicate with you about the Service, including by sending you announcements, updates, security alerts, and support and administrative messages
- understand your needs and interests, and personalize your experience with the Service and our communications
- provide support and maintenance for the Service
- respond to your requests, questions and feedback
To operate our business. We use the data we collect to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.
For research and development. We analyze use of the Service to improve the Service and to develop new products and services.
To send you marketing communications. We may send you marketing communications as permitted by law. You may opt-out of our marketing communications as described in the Opt out of marketing communications section below.
To comply with law. We use and share your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
For compliance, fraud prevention, and safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Service; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
With your consent. In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.
To create anonymous data. We may create aggregated, de-identified or other anonymous data from your personal information and other individuals whose personal information we collect. We make personal information anonymous by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes.
In processing personal information for these purposes we use both automated methods, such as artificial intelligence and machine learning, and manual (human) methods. Our automated methods often are related to and supported by our manual methods.
How we share your personal information
We do not share your personal information with third parties without your consent, except in the following circumstances or as described in this Privacy Policy:
AuctionACCESS Customers. We share your personal information with other subscribing customers of the Service with which you or your dealership deals or to which you or any dealership you work for sends your AuctionACCESS number, such as businesses engaged in the automobile dealer or auction industries, and other businesses providing goods or services to such industries (collectively, “Customers”) in accordance with your authorization.
Affiliates. We may share your personal information with our corporate parent, subsidiaries and other affiliates under the control of our corporate parent for purposes consistent with this Privacy Policy.
Service providers. We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate the Service (such as printing, mailing, customer support, hosting, analytics, email delivery, marketing, payment, order fulfillment, and database management services). These third parties may use your personal information only as authorized under our contracts with them.
Professional advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
For compliance, fraud prevention and safety. We may share your personal information to comply with law or for compliance, fraud prevention and safety purposes, as described above in the section titled How we use your personal information.
Business transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.
Your choices
Access or update your information. If you have registered for a Service account, you may review and update certain personal information in your account profile. If you identify an inaccuracy in your information or other records in the Services, or you need to make a change to your information, please update it via the Service or contact us at customerservice@auctionaccess.com or (205) 414-2739.
Opt out of marketing communications. You may opt out of marketing-related emails by following the opt out or unsubscribe instructions at the bottom of the email, or by contacting us at customerservice@auctionaccess.com You may continue to receive service-related and other non- marketing emails.
Cookies. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Service may not work properly. For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Choosing not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Service to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services. We will tell you what information you must provide to receive the Service.
Other sites and services
The Service may contain links to other websites and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or other online services that are not associated with us. We do not control third party websites or other online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.
Security
The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
International data transfers
We are headquartered in the United States and may use service providers in other countries. Your personal information may be transferred to the United States or other locations outside of your state, province, or country where privacy laws may not be as protective as those in your state, province, or country.
Children
The Service is not intended for children under [16] years old, they should not use the Service, and we do not knowingly collect personal information from them. If we learn that we have collected personal information of a child under [16] without the consent of the child’s parent or guardian required by law, we will delete it.
Changes to this Privacy Policy
We may modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the effective date of this Privacy Policy and posting the modified Privacy Policy on the Service. We may also provide notification of changes via email if we have your email address, through the Service or in another manner that we believe is reasonably likely to reach you.
Any modifications to this Privacy Policy will be effective when posted (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.
Information for California residents
This section describes how we collect, use and share the personal information of California residents both online and offline in operating our business, and the rights that you have with respect to your personal information if you are a California resident. For purposes of this notice, “personal information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”), but does not include information excluded from the scope of the CCPA. Additionally, this section does not apply to information we collect from you in the course of communicating with you in your capacity as an employee, controlling owner, director, officer or contractor of an organization (i.e., company, partnership, sole proprietorship, non-profit or government agency) while we are providing or receiving products or services to or from, or performing due diligence on, that organization.
Your CCPA rights
If you are a California resident, you have the following rights as of January 1, 2020:
- Information. To request that we disclose the following information about our collection and use of your personal information during the past 12 months:
- The categories of personal information that we have collected.
- The categories of sources from which we collected the personal information.
- The categories of third parties with whom we share the personal information.
- The categories of personal information that we sold or disclosed for a business purpose.
- The categories of third parties to whom the personal information was sold or disclosed for a business purpose.
- The business or commercial purpose for collecting and/or selling Personal Information.
- Access. To request a copy of the personal information that we have collected about you during the past 12 months.
- Deletion. To request that we delete personal information about you that we have collected from you.
- Nondiscrimination. To exercise your rights described above free from unlawful discrimination.
These rights are not absolute, are subject to exceptions, and we may be permitted by law to decline your request to exercise these rights.
You may exercise the information, access and deletion rights described above by:
- calling us at (205) 414-2739
- emailing privacyrequests@auctionaccess.com
You will be required to submit information sufficient in our reasonable discretion for us to verify your identity and we reserve the right to confirm your California residency. Government-issued identification may be required. If you are submitting a request as an authorized agent of another person, you will be required to submit the information above with respect to the other person and information sufficient in our reasonable discretion to verify your identity and authority, including a valid power of attorney. Agents who are not natural persons must submit proof of registration with the California Secretary of State.
Disclosure regarding third party marketers.
You may also ask companies with whom you have formed a business relationship primarily for personal, family or household purposes for to provide the names of third parties to which they have disclosed certain personal information during the preceding year for their own direct marketing purposes. You may send requests for this information to 2200 Woodcrest Place, Suite 200 Birmingham, AL 35209 Attention: Privacy. For all requests, you must put the statement “Shine the Light Request” in the body of your request, and provide your first and last name, mailing address, and an attestation to the fact that you are a California resident. We reserve the right to require additional information to confirm your identity and California residency. Please also indicate in your request the name of the website or other digital service to which your request applies. Please note that we will not accept requests via the telephone, email, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
Personal information that we collect, use and share
The chart below summarizes our collection, use and sharing of personal information during the 12 months preceding the last update of this Privacy Policy.
Category (see glossary definition below) | We collected | We disclosed for business/commercial purposes |
---|---|---|
Identifiers | Yes | Yes |
Online identifiers | Yes | Yes |
CA Customer Records Categories | Yes | Yes |
Protected Classification Characteristics | Yes, but only if you volunteer it to | Yes |
Commercial Information | Yes | Yes |
Biometric Information | No | No |
Internet or Network Information | Yes | Yes |
Geolocation Data | Yes | Yes |
Sensory Information | No | No |
Professional or Employment Information | Yes | Yes |
Education Information | No | No |
Inferences | Yes | Yes |
As described above in Personal Information We Collect, we collect this personal information from you, our corporate affiliates, information services, auction insurers, consumer reporting agencies and publicly available sources. In addition, as described above in How We Use Your Personal Information, we may use this Personal Information to operate the Service and our business, for research and development, to send marketing communications, to comply with law, for compliance, fraud prevention and safety, and to create anonymous data. Finally, as described above in How We Share Your Personal Information, we share this personal information with AuctionACCESS customers, our corporate affiliates, service providers, professional advisors, government entities and private parties in connection with legal matters and third parties to facilitate corporate transactions. We have not “sold” personal information as defined in the CCPA.
Glossary
Biometric Information
An individual’s physiological, biological or behavioral characteristics, including an individual’s deoxyribonucleic acid (DNA), that can be used, singly or in combination with each other or with other identifying data, to establish individual identity. Biometric information includes, but is not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information.
CA Customer Records Categories
Name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Commercial Information
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Education Information
Personal information from an educational record, which could include: a student’s name, the names of the student’s parent or other family members, the address of a student or student’s family, a student’s personal identifier (e.g., SSN, student number), other indirect identifiers of the student (e.g., date of birth, place of birth, mother’s maiden name), other information that, alone or in combination, is linked or linkable to a specific student that would allow a reasonable person in the school community, who does not have personal knowledge of the relevant circumstances, to identify the student with reasonable certainty, or information requested by a person who the educational agency or institution reasonably believes knows the identity of the student to whom the education record relates.
Geolocation Data
For example, your precise location derived from GPS coordinates or telemetry data
Identifiers
Real name, alias, postal address, unique personal identifier, customer number, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.
Inferences
The derivation of information, data, assumptions, or conclusions from any of the above categories of personal information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.
Internet or Network Information
Browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement.
Online identifiers
An online identifier or other persistent identifier that can be used to recognize a consumer, family or device, over time and across different services, including but not limited to, a device identifier; an Internet Protocol address; cookies, beacons, pixel tags, mobile ad identifiers, or similar technology; customer number, unique pseudonym, or user alias; telephone numbers, or other forms of persistent or probabilistic identifiers (i.e., the identification of a consumer or a device to a degree of certainty of more probable than not) that can be used to identify a particular consumer or device.
Professional or Employment Information
This term is not defined in the CCPA, but likely includes any information relating to a consumer’s current, past or prospective employment or professional experience (e.g., job history, performance evaluations).
Protected Classification Characteristics
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Sensory Information
Audio, electronic, visual, thermal, olfactory, or similar information.
Terms & Conditions
TERMS AND CONDITIONS FOR AUCTIONACCESS®, THE AUCTIONACCESS WEBSITE, AUCTIONACCESS MOBILE℠, AUCTIONACCESS EXPRESS AND AUCTIONACCESS DIRECT
1. YOUR AGREEMENT
This Agreement describes the terms and conditions concerning your dealership and/or individual representative AuctionACCESS membership and use of the AuctionACCESS dealer credentialing system, the AuctionACCESS individual representative credentialing system, the AuctionACCESS website at www.auctionaccess.com, AuctionACCESS Direct and the mobile application AuctionACCESS Mobile (collectively “AuctionACCESS System” or “System”) owned and operated by AuctionACCESS, LLC (“AuctionACCESS, LLC”, “we” or “us.”). This Agreement includes these terms and conditions, your Registration Application, Individual Authorization Letter, Dealer Authorization Of an Individual, any other written agreements between you and us and any membership policies or operating procedures that we may post on our website from time to time. By accepting this Agreement or using the System you also agree to our Privacy Policy, which is available at www.auctionaccess.com/privacy-policy. In the event of any inconsistency between our Privacy Policy and this Agreement, this Agreement will control. We reserve the right to modify this Agreement at any time and without prior notice, by posting amended terms on this website. Your continued use of the AuctionACCESS System indicates your acceptance of the amended Agreement. We reserve all rights to the AuctionACCESS System and all information, content, and materials available through the System, subject to the rights and licenses expressly granted under this Agreement.
2. USE OF THE AUCTION ACCESS SYSTEM
Membership Eligibility. Only licensed dealers and other individuals or businesses that have been approved by us and their authorized representatives are eligible to use the AuctionACCESS System.
Registration/Credentialing and Authorization to Share Information. To use the AuctionACCESS System, you must be credentialed after completing a registration application form, providing other information as requested, and paying the annual fee. You will provide true, accurate, current, and complete information about yourself during the credentialing process and will promptly update this information whenever it changes. Failure to do any of the foregoing, including reversing any payment of the fee, will result in termination of your privileges. You authorize us to pull and share with our Customers, as we deem appropriate, credit reports for your dealership, as well as consumer reports (including credit scores) for you and your dealership’s owners, principals, and other designated representatives. You authorize us to periodically verify, at our discretion, bank information that you provide to us and to share the results with our Customers. This verification may include electronically confirming a routing or bank number, account holder, account status, return activity, etc. and may also include manually contacting your bank to confirm such information. You understand that we and our customers that subscribe to the AuctionACCESS System, including our affiliate Auction Insurance Agency (collectively “Customers”) will obtain, store, use and share among ourselves the information you provide or that is otherwise gathered by us in regards to you or your account, including consumer reports, financial and credit information. You understand that we may not verify this information and will disclose the information on an “as is” basis, and we will not be liable for any errors or omissions in the information. You also understand that Customers are not limited to businesses engaged in the automobile dealer or auction industries,but may also include other businesses providing goods or services to these industries. You release us and our Customers, as well as representatives of the foregoing, from any and all claims, demands, damages, or expenses arising out of our collection, storage, dissemination, sharing, disclosure or use of the information you provide to us or that is otherwise gathered by us in regards to you or your account. We reserve the right to deny or revoke membership in the AuctionACCESS System to any person or entity in our sole discretion.
Membership. You, as an individual representative with an AuctionACCESS personal ID number, must renew your AuctionACCESS membership annually, paying the annual fee as it is set by AuctionACCESS, LLC from time to time. Failure to do so, including reversing any payment of the fee, will result in termination of your privileges. Whether you are an individual representative or a dealership, you agree that at your yearly renewal you will review and update the information you have provided us; and further you agree that, throughout the year, you will promptly correct any information which changes. You may use the AuctionACCESS System only for the purpose of doing business with AuctionACCESS, LLC and/or Customers. Your AuctionACCESS membership is conditioned on your compliance with the policies and procedures of Customers where you are registered to do business. You acknowledge that credentialing in the AuctionACCESS System is no guarantee of purchasing privileges or credit, which remains within the discretion of each Customer. You agree that AuctionACCESS, LLC, its affiliates and Customers may contact you (by live, pre-recorded, text or fax) at any telephone number, email or other contact for any commercial or advertising purpose permitted by law in accordance with our Privacy Policy.
Card, ID Number, Password, and Account. Subject to our continuing discretion, we issue a company ID number to each company authorized to use the AuctionACCESS System and a personal ID number, card, and/or mobile card to each individual authorized by you (i.e. a company) to use the System and transact on your account. These ID numbers are our trade secrets, and neither you nor your representatives may disclose them to anyone other than Customers with whom you are registered. You alone are authorized to use your AuctionACCESS card, mobile card and ID numbers and agree not to allow anyone else to use them. You are responsible for maintaining the security of your card and the confidentiality of your ID numbers, username, and password, and are fully responsible for all activities that occur in your account or under your membership. If you provide your card, mobile card, ID numbers, username, or password to any unauthorized person, we may suspend or terminate your membership privileges. You agree to immediately notify us of any unauthorized use of your card, ID numbers, username, or password, or any other breach of security. You may not trade, sell, or otherwise transfer your membership or any membership privileges to another party by any means, including online auctions or forums. Neither we nor our Customers are liable for any loss or damage arising from your failure to comply with this section.
Dealer Authorization/Removal of an Individual. You may authorize and register an individual to represent you in various capacities by printing and completing the Dealership Authorization of an Individual(“DAI” or “authorization”) form on our website, or through AuctionACCESS.com, AuctionACCESS Direct, or AuctionACCESS Mobile. Upon our receipt and approval of an authorization, you acknowledge and agree to the following:
- The capacities in which you authorize an individual representative apply to dealings with us and with all Customers where you are registered to do business, subject to each Customer’s right to reject that authorization at any time for any reason.
- Once the annual fee is paid with good funds, the authorization will be valid until you provide written notice of termination as set forth below; and even then, will continue to apply to all transactions conducted prior to termination.
- The most recent authorization accepted by us will replace any prior authorization(s) for that individual from the date of most recent authorization forward. If an authorized individual is designated to the capacity of “Representative,” “Owner,” or “Officer/Manager” you agree that the individual may buy and sell automobiles for you (including placing purchases on any floorplan financing program you may have) and execute company checks, drafts, certificates of title, and any other necessary instruments or documents on your behalf at/with any Customer, including those where you are registered to do business. You guarantee performance of all obligations incurred by such an authorized individual under the DAL. This guaranty includes but is not limited to losses from dishonored checks or drafts, defective titles, and false or inaccurate Odometer Mileage Statements.
- You will indemnify and hold harmless Customers, AuctionACCESS, LLC and its affiliates, and the officers, directors, employees, and agents of each, against any liability, loss, damages (including punitive damages), claim, settlement payment, cost, expense, award, judgment, fee, or other charge, including reasonable attorneys’ fees, arising out of or relating to the authorized Individual’s actions, as well as any expense incurred in attempting to collect such losses, including attorney fees.
The AuctionACCESS System is open only to licensed dealers and is intended for the purpose of facilitating the transaction of business with our Customers through authorized representatives. In light of that purpose, and because of the importance to you, our Customers and us of knowing exactly who represents your dealership and in what capacity, we require that each dealership have at least one individual representative active and authorized to buy and sell for the dealership. This individual may have the role of Owner, Officer, or Representative. You may authorize and register only those individuals who are bona fide employees or contractors with your dealership. You agree that, upon request, you will provide IRS forms W—2 or 1099 to substantiate that any such authorized individual representatives are indeed bona fide employees or contractors. Retail buyers or others not genuinely affiliated with your dealership are not eligible to use the System. By submitting an authorization for an individual, you also certify that the individual is genuinely affiliated with your dealership and is eligible to use the System. We reserve the right to immediately terminate any authorization obtained for ineligible persons. We also reserve the right to terminate your AuctionACCESS membership or condition reinstatement of your membership on payment of an administrative penalty if we determine you authorized a person who is not eligible to use the System.
You may terminate an authorization only by printing and completing the Dealership Removal of an Individual(“DRI” or “removal”) form on our website, or through AuctionACCESS Direct, or AuctionACCESS Mobile. Such removal will be effective within one (1) business day following our receipt and processing of the DRL.
Compliance with Law. You agree to comply with all laws, regulations, and rules that apply to your use of the AuctionACCESS System and/or the Customer privileges it accords you and the information contained in the AuctionACCESS System wherever you are located.
Compliance with Privacy Law.Without limiting the generality of the foregoing, you agree to ensure that your collection, use and sharing of any personal information that you collect from – or provide to — the AuctionACCESS System complies with applicable laws governing the privacy, security or confidentiality of personal information or direct marketing (“Privacy Laws”) and that you have given all such notices to, and obtained all such consents from, any individuals as may be required by Privacy Laws for such collection, use and sharing.
Compliance with Customer Policies. You agree to comply with all Customer policies, procedures, terms, and conditions and to conduct your business with our Customers in a fair and ethical manner. You recognize the AuctionACCESS System and access to our Customers is a privilege and not a right, and that we may communicate with any of our Customers in terminating, suspending, or otherwise reviewing that privilege.
Privacy. Please read our Privacy Policy at www.auctionaccess.com/privacy-policy, as amended from time to time, to learn how we collect use and share your personal information.
3. DISCLAIMER OF WARRANTIES
Your use of the AuctionACCESS System, including any reliance upon any information in the System, is at your sole risk. You assume all risk and liability arising from your use of the System, including the risk of breach in the security of the communications or transactions you conduct with us or our Customers. We disclaim any responsibility or liability for the accuracy, completeness, reliability, or availability of information accessible through the System.
THE AUCTIONACCESS SYSTEM IS “AS IS” WITHOUT WARRANTY OF ANY KIND. WE MAKE NO WARRANTY AS TO THE USE OR THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE AUCTIONACCESS SYSTEM NOT EXPRESSLY STATED IN THIS AGREEMENT, AND DO NOT WARRANT THAT THE OPERATION OF THE SYSTEM WILL BE UNINTERRUPTED OR ERROR FREE. NO OTHER WARRANTY IS EXPRESSED AND NONE WILL BE IMPLIED, INCLUDING WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
4. LIMITATION OF LIABILITY
NEITHER WE NOR OUR CUSTOMERS WILL BE LIABLE OR OBLIGATED IN ANY MANNER FOR ANY EXEMPLARY, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) ARISING OUT OF OR RELATING TO USE OF THE AUCTIONACCESS SYSTEM OR TO THIS AGREEMENT REGARDLESS OF THE FORUM OR FORM OF ACTION, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT PRODUCT LIABILITY, OR OTHERWISE, WHETHER BASED ON TORT OR BREACH OF CONTRACT CLAIMS, OR ON ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
5. TERMINATION
Your AuctionACCESS membership will continue until terminated by either you or by us. You may terminate that membership at any time by submitting a written termination letter to us, which will be effective the business day following our receipt and acceptance; provided that you will remain responsible for any transactions conducted on your account prior to confirmed receipt and acceptance of your termination by us. We may, with or without cause, immediately terminate your AuctionACCESS membership and access to the AuctionACCESS System without prior notice. Without limiting the foregoing, we may terminate your membership for any of the following: (a) breach or violation of this Agreement or any other incorporated agreement or guideline, (b) request by law enforcement or other government or judicial authority, (c) request by you to terminate your membership, (d) unexpected technical issue or problem, (e) your failure to renew your membership timely; or (f) your failure to follow policies or procedures of Customers or other complaints from Customers about you. Termination of your AuctionACCESS membership means you will no longer have access to the AuctionACCESS System. We will not be liable to you or any third-party for termination of your account or access to the AuctionACCESS System. Any section of this Agreement that might reasonably be deemed to survive termination will survive termination of this Agreement.
6. SAFETY AND ASSUMPTION OF RISK
Our Customers operate auto auctions and other facilities that are busy with many vehicles and people moving around their private premises at all times, particularly during sales events. You agree to obey all signs posted by our Customers at their facilities and to follow the instructions of our Customers’ personnel, particularly as they relate to safety and security issues. You also agree to use extreme care while on ours or any Customer’s premises to avoid injury to yourself and others, both in moving vehicles on and off of the premises and in traversing any sale lanes, parking lots, and offices on foot or otherwise. By entering ours or our Customers’ private premises, you assume the risk of injury and will indemnify and defend us, our Customers, and our respective personnel, under section 7 below, for any injuries you or your agents suffer or cause.
7. INDEMNITY
You will indemnify and defend us, our corporate affiliates, our Customers, and the officers, directors, employees, and agents of each against any third-party liability, loss, damages (including punitive damages), claim, settlement payment, cost, expense, award, judgment, fee, or other charge, including reasonable attorneys’ fees, arising out of or relating to (i) your failure to comply with this Agreement; (2) the inaccuracy of any information you provide to us, including information you provide during the credentialing process; (3) your use of the AuctionACCESS System; and (4) your failure to follow the policies and procedures of our Customers.
8. TRADEMARKS
The trademarks, logos, service marks, and trade names (“Trademarks”) displayed in the AuctionACCESS System or on material available through the System are registered or unregistered Trademarks of AutoTec and others and may not be used unless authorized by the trademark owner. All Trademarks not owned by us that appear in the AuctionACCESS System or on material available through System, if any, are the property of their respective owners. Your AuctionACCESS membership may not be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed in the AuctionACCESS System or on material available through the System without our written permission or that of the third party owner. We will aggressively enforce our Trademark rights to the fullest extent of the law, including the seeking of criminal prosecution. We may suspend or terminate your membership privileges for your breach of this (or any other) section.
9. MEDIATION; ARBITRATION
A. Except where the dispute concerns the ownership or infringement of trademarks, patents or other intellectual property, any controversy or claim, whether based on contract, tort, strict liability, misrepresentation, or any other legal theory, arising out of or related to this Agreement that cannot be settled by good faith negotiations between the parties, shall if possible be resolved through mediation, and if no agreement can be reached, will be finally settled by arbitration as described in this Section 9. A party asserting a dispute shall initiate the dispute by serving a written demand on the opposing party that succinctly describes the relevant facts, the legal basis for its claim and its requested relief (a “Demand”). The Parties agree that the after a Demand is served they shall subject the dispute to mediation administered by the American Arbitration Association (“AAA”) under its Commercial Mediation Procedures and that they will conduct themselves in good faith in attempting to resolve the dispute in that manner. Any party serving a Demand shall also serve a copy of that Demand, and a request for mediation, with the AAA. If the parties do not fully resolve their dispute within 45 days after the services of the Demand, any remaining issues in dispute shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules conducted by a sole arbitrator knowledgeable in commercial matters. The arbitrator’s award will be final and binding and judgement on the award may be entered in any court of competent jurisdiction. The arbitrator will not have the authority to modify or expand any of the provisions of this Agreement. The locale or place of the mediation and any arbitration will be Birmingham, Alabama, USA. The parties waive any argument that holding proceedings in Birmingham will impose undue hardship or materially affect their ability to present their case. Each party will (i) bear its own attorney fees associated with the mediation, and (ii) pay all other costs and expenses of the mediation in accordance with the relevant AAA rules. The prevailing party in any arbitration, or court proceeding related to the arbitration, shall be entitled to an award of its reasonable costs including legal fees, administrative fees, and the fees of the arbitrator, from the losing party
B. All mediation and arbitration proceedings shall be private and confidential unless disclosure is required by a legal duty, to protect a legal right, or by a court order. Any award shall be confidential, except as may otherwise be required in legal proceedings to enforce the award. The parties agree that the confidentiality provisions of his section shall be enforceable by injunctive relief, including a temporary restraining order, and waive any security or the posting of a bond as a requirement for obtaining such relief.
C. The arbitrator shall issue a reasoned award within 150 days of the arbitrator’s appointment unless the arbitrator makes a written finding that additional time is required to ensure that one or more of the parties has a fair opportunity to present its case, by exceptional and unforeseen circumstances, or by the need to replace the prior arbitrator. The arbitrator will give effect to the parties’ agreed statutes of limitation set out in sub-section F below in determining any claim and shall dismiss the claim if it is barred by the statutes of limitation.
D. Any arbitration (or court trial (whether before a judge or jury) should the arbitration clause be invalidated for any reason) will take place only on an individual basis without resort to any form of class or representative action (the “Class Action Waiver”). THE PARTIES AGREE AND ACKNOWLEDGE THAT THE CLASS ACTION WAIVER PRECLUDES THE PARTIES FROM PARTICIPATING IN OR BEING REPRESENTED IN ANY CLASS OR REPRESENTATIVE ACTION AGAINST EACH OTHER WITH RESPECT TO ANY CLAIM. If the Class Action Waiver is limited, voided or found unenforceable in connection with any particular claim for relief submitted to arbitration, then, subject to the parties’ right to appeal the limitation or invalidation of the Class Action Waiver, that claim for relief and only that claim for relief shall be severed from the arbitration and brought exclusively into the federal courts sitting in the Northern District of Alabama or, failing federal subject matter jurisdiction, into any state court of the State of Alabama sitting in Birmingham Alabama with jurisdiction. All other claims shall be arbitrated. The parties agree that any claims for relief that are severed from an arbitration may not proceed in litigation and shall be stayed until all claims between the parties remaining in arbitration are finally resolved. The parties agree to submit to the personal jurisdiction of the federal and state courts of Alabama for purposes of resolving any claims for relief that are severed from an arbitration in accordance with this paragraph and waive any argument that holding proceedings in the state or federal courts in Alabama will impose undue hardship or materially affect their ability to present their case. THE PARTIES ACKNOWLEDGE AND AGREE THAT UNDER NO CIRCUMSTANCES WILL A CLASS ACTION BE ARBITRATED.
E. THE PARTIES IRREVOCABLY AND VOLUNTARILY WAIVE ANY RIGHT THEY MAY HAVE TO A TRIAL BY JURY AS PERMITTED BY LAW WITH RESPECT TO ANY CLAIM. THIS WAIVER OF JURY TRIAL SHALL REMAIN IN EFFECT EVEN IF THE CLASS ACTION WAIVER IS LIMITED, VOIDED OR FOUND UNENFORCEABLE. THE PARTIES AGREE AND UNDERSTAND THAT THE EFFECT OF THIS AGREEMENT IS THAT THEY ARE GIVING UP THE RIGHT TO A TRIAL BY JURY TO THE FULLEST EXTENT PERMITTED BY LAW.
F. No action or proceeding shall lie or be maintained by either party unless initiated within one year of its accrual, regardless of otherwise applicable statutes of limitation.
G. Notwithstanding anything to the contrary in this Agreement, if we make any future material changes to the provisions of this Agreement that govern the arbitration and resolution of disputes between the parties, we will notify you by posting the amended Agreement on www.auctionaccess.com and/or by postal mail or email at least 30 days before the effective date of the amendments and you may reject such changes by sending us a timely written notice of your rejection decision addressed to President, AuctionACCESS, LLC, 2200 Woodcrest Place, Suite 200, Birmingham, AL 35209 prior to their effective date. If you do not timely reject such amendments in accordance with the preceding sentence, you will be bound the amendments.
10. MISCELLANEOUS
Choice of Law. The laws of the State of Alabama, excluding any choice-of-law principles and the statutes of limitations (which the parties have agreed do not apply in favor of the limitations periods defined in Section 9F, above), govern this Agreement, including, without limitation, its validity, interpretation, construction, performance, and enforcement. Other than as set out above in section 9, the parties to this Agreement consent to the exclusive jurisdiction of federal courts sitting in the Northern District of Alabama or, failing federal subject matter jurisdiction, any state court of the State of Alabama sitting in Birmingham, Alabama with jurisdiction and waive any argument that proceedings in such courts will impose undue hardship or materially affect their ability to present their case.
Assignment and Delegation. You may not assign any of your rights under this Agreement. All assignments in violation of this section are prohibited, whether they are voluntary or involuntary, by merger, consolidation, dissolution, operation of law, or any other manner. Any purported assignment of rights or delegation of performance in violation of this section is void. We may freely assign or delegate all our rights and obligations under this Agreement without notice.
Merger. This Agreement, as defined above in section 1, constitutes the final agreement between you and us. It is the complete and exclusive expression of the agreement between you and us on the matters contained herein. All prior and contemporaneous negotiations and agreements between the parties on the matters contained in this Agreement are expressly merged into and superseded by this Agreement. In entering into this Agreement, you agree that you have not relied upon any statement, representation, warranty, or agreement made by us except for those expressly contained in this Agreement. Except as stated otherwise herein, this Agreement may only be amended or modified by a written agreement.
Third-Party Beneficiaries. Our Customers are third-party beneficiaries of this Agreement. At their election, and in their sole discretion, you agree that each of our subscribing Customers may avail itself of any provision or protection in this Agreement. However, this Agreement is a supplement to, and not a replacement for or modification of, any agreement that you may have with a Customer, or any policies and procedures of a Customer, as such Customers may amend from time to time.
Waiver.Our failure or delay in exercising any right or remedy or in requiring the satisfaction of any condition under this Agreement will not operate as a waiver or estoppel of any right, remedy, or condition. A waiver made on one occasion is effective only in that instance and only for the purpose that it is given, and is not to be construed as a waiver on any future occasion.
E-Signature. Your electronic signature or acknowledgement, or that of any authorized representative, in the form of an email, online click-through, or otherwise, of this and any other agreement with us or with any Customer is enforceable to the same extent as a physical signature.
Severability. Except as described in section 9D, if any provision of this Agreement is determined to be invalid, illegal, or unenforceable, the remaining provisions of this Agreement remain in full force.
Force Majeure. Any delay or failure by us to perform our obligations under this Agreement will be excused to the extent that it is caused by an event beyond our reasonable control, such as acts of God, actions by governmental authority (whether valid or invalid), fires, floods, weather, explosions, riots, natural disasters, wars, sabotage, or labor problems that occur on an industry-wide, region-wide, or nationwide basis.
(Rev. 04/12/2022) © Copyright 2004-2022 AuctionACCESS, LLC. All rights reserved.